Firstly we will ask you about your current usage: What handsets do you use and what handsets do you think you would like? How much do you currently spend and on which network? Do you use BlackBerry, does email play a big part in your working life? Are there any areas in which you work that you know of poor or no coverage on certain networks How often do you speak with your current account manager – would you like to feel a little more looked after? We then take this information away and using our distribution channels and network relationships ensure we find the right OCC tariff, on the right network at the right cost for you. Once we have done the hard work and you have sat back and relaxed, we will visit you to present our findings and make our recommendations. Once you are comfortable with the proposed suggestions, we will guide you through the short and simple paperwork, organise delivery of all of your new phones, help you keep the same numbers and then ensure we look after you from day one and beyond.